Real Time Home Improvement Reviews & Testimonials

 
 
 
 
 
 
All reviews
 
 
  
Google
 
 
  
Facebook
 
 
  
Yelp
 
 
  
Houzz
 
 
 
 
 
 
 
 
 
Excellent4.955 reviews
 
4.9
 
Excellent55 reviews
 
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   Google    Facebook    Yelp    Houzz  
 
 
 
 
 
  
 
Excellent4.942 reviews
 
4.9
 
Excellent42 reviews
 
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Excellent5.03 reviews
 
5.0
 
Excellent3 reviews
 
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Excellent5.07 reviews
 
5.0
 
Excellent7 reviews
 
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Excellent5.03 reviews
 
5.0
 
Excellent3 reviews
 
 Write a review 
 
 
 
  
 
 
 
 
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Rachelann Biello 
 
19 August 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
Hugo and his team did a great job! They were on time, professional, and got everything taken care of. They leveled the subfloor and installed the LVP after I had a huge flooring issue in my bathroom. They also reattached my vanity, toilet, and tub, and reran all the plumbing because it had been leaking and was not installed correctly previously. They did a wonderful job, and I would definitely recommend Hugo and his team for any future renovations. He’s a five-star guy!
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Josh Schwartz 
 
17 August 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
Hugo and his team were great to work with. I noticed my bathtub sinking and they were able to get me an estimate quickly with a more than reasonable price. Subfloor repair was thorough and they were able to identify a broken pipe causing the damage. They also repaired a significant portion of plumbing to prevent this type of damage from happening again. Would highly recommend this team, and if I have any other home projects I will certainly be giving them a call.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Kenneth Pinales 
 
13 August 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
I had an excellent experience working with Real Time Home Improvement on the renovation of my home, including both our basement and bathroom renovations. From start to finish, the team was professional, reliable, and easy to work with. Hugo was great to work with—very professional, knowledgeable, and attentive throughout the entire process. Gaby, their designer, was also amazing. She helped bring our ideas together and made the whole process come together beautifully. We’re extremely happy with the results and would highly recommend Real Time Home Improvement to anyone looking for quality work and a great team to work with!
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Peter Nelson 
 
30 July 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
Exactly what I needed and wanted: calm, polite, professional, competitively priced, and very good at what they do.  They redid my laundry area, including plumbing, waterproofing, tiling, and drywalling.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Kevin Lawlor 
 
21 July 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
Hugo and his team led a full basement renovation and concrete driveway installation at our home.  They finished both jobs concurrently and were on time and on budget in both regards.  It was a pleasure working with the team and I would not hesitate to use Real Time again for large or small projects.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Malik Atiyah 
 
16 May 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
The owner was incredibly friendly, knowledgeable and had great customer service!
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Clara Brincefield 
 
23 April 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
My friend used this company for doing floors and other things, he referred me for countertops, I was very impressed with  Hugo and the crew, they did a wonderful job and he was very easy to contact at any time. I would recommend he’s company for any upgrades you want to do .
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Ryan Geraghty 
 
13 April 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
Great work and excellent customer service. Would highly recommend.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Donald Bonn 
 
10 April 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
+2
Another great job by Hugo and Real-Time. Laminate flooring trout condo. Armando is an artist. Previous shower tile job was also terrific. Fair pricing and good communication thruout the process. Highly recommended
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Anna Irving 
 
11 October 2025
 
 
 Trustindex verifies that the original source of the review is Google. 
I worked with Hugo and Gabby on the design process. They were very responsive and offered helpful advice on selections and what new layouts were possible based on their experience. Thank you!!
  
 
 
 
 
 
 Posted on Facebook  
 
  
 
 
 Damon Gallaty 
 
24 August 2025
 
 
 recommendsTrustindex verifies that the original source of the review is Facebook. 
Hugo and his team did a great job replacing the floors in a challenging room in our home in Silver Spring, MD. He kept in constant contact as the work was done and always gave me all of my options before proceeding. Very trustworthy, honest, and reliable. I would use him again for future floor work. https://realtimehomeimprovement.com/
  
 
 
 
 
 
 Posted on Yelp  
 
  
 
 
 Damon G. 
 
24 August 2025
 
 
 Verified 
Hugo and his team did a great job replacing the floors in a challenging room in our home in Silver Spring, MD. He kept in constant contact as the work was done and always gave me all of my options before proceeding. Very trustworthy, honest, and reliable. I would use him again for future floor work. https://realtimehomeimprovement.com/
  
 
 
 
 
 
 Posted on Houzz  
 
  
 
 
 Damon Gallaty 
 
24 August 2025
 
 
 Trustindex verifies that the original source of the review is Houzz. 
Hugo and his team did a great job replacing the floors in a challenging room in our home in Silver Spring, MD. He kept in constant contact as the work was done and always gave me all of my options before proceeding. Very trustworthy, honest, and reliable. I would use him again for future floor work. https://realtimehomeimprovement.com/
  
 
 
 
 
 
 Posted on Yelp  
 
  
 
 
 Licensed C. 
 
12 March 2025
 
 
 Verified 
+1
We found the contractor to be VERY dishonest and unreliable, failing to deliver on promises and misrepresenting their qualifications. Hugo demanded excessive upfront payments, exhibited poor management of subcontractors who he picked up from Home Depot, and was generally difficult to work with, HE IS NOT LICENSED!!!! DO NOT USE!!!!!
  
 
 
 
 
 
 Posted on Facebook  
 
  
 
 
 Erin Kaplan Rupolo 
 
22 December 2024
 
 
 recommendsTrustindex verifies that the original source of the review is Facebook. 
Hugo and Angel did a fabulous job on resurfacing our hardwood floors. Their attention to detail and amazing customer service sealed the deal!  Not to mention the floors look amazing!!  Definitely recommend!!!  ⭐️⭐️⭐️⭐️
  
 
 
 
 
 
 Posted on Yelp  
 
  
 
 
 Erin R. 
 
22 December 2024
 
 
 Verified 
+1
What a smooth and fantastic experience working with Hugo and Angel!  Thank you for our beautiful floors! I would highly recommend this company for your next home improvement needs!
  
 
 
 
 
 
 Posted on Yelp  
 
  
 
 
 Michael B. 
 
8 June 2024
 
 
 Verified 
+0
This is my second time using Real-Time they did such a good job the first time that  I decided to hire them again and Iwas very pleased.  They battled repairing vents built in 1948 and did a fine job.
  
 
 
 
 
 
 Posted on Houzz  
 
  
 
 
 Ben 
 
6 April 2024
 
 
 Trustindex verifies that the original source of the review is Houzz. 
I used Real Time Home Improvements to remodel a bathroom and for interior renovations. Hugo and his team were on time every day, and they did an excellent job at a really good price! HIGHLY RECOMMENDED!!!
  
 
 
 
 
 
 Posted on Houzz  
 
  
 
 
 Patricia Cepeda 
 
5 July 2023
 
 
 Trustindex verifies that the original source of the review is Houzz. 
Hugo and the Real Time Home Improvement team provided excellent service, from the initial quote process to executing the job (brick tuck pointing) which was done in 2-days, to a very thorough cleanup... They were very respectful of our home, and Hugo was onsite managing the project from start to finish... Their experience and attention to detail are very much appreciated, and we would not hesitate to use their services again.
  
 
 
 
 
 
 Posted on Yelp  
 
  
 
 
 Alan F. 
 
3 July 2023
 
 
 Verified 
+4
We needed our laminate floor board to be replaced at an affordable price. We found Hugo from Real-Time home Improvement and he was excellent! Not only that his pricing was very competitive, the quality of the replacement floor was beyond expectations. And, he and his team took less than half a day to completed the full removal of the old flooring, repairs, and installation of the new floor. Thank you Hugo, we'll done and keep up the GREAT work!!!
  
 
 
 
 
 
 Posted on Yelp  
 
  
 
 
 Joyce L. 
 
16 May 2023
 
 
 Verified 
+0
We needed masonry work as our front steps are completely made out of bricks and needed repairing. Hugo, from Real-Time home improvement was very responsive and knowledgeable. He worked with my busy schedule and kept in constant contact with me. He gave us a reasonable price for the amount of detailed work that is needed for this type of job. We had our entire brick steps repointed  (over 10 steps of stairs and the sides). The job was completed within 3 days and I could not have been more pleased. He brought an entire team and they went to work right away without time wasted. I liked that they did not take weeks to finish a job. The image below is of my stairs after they had finished washing them. I would highly recommend them for your brick and concrete projects. I am looking forward to working with Hugo and his team again for other projects in the future.
  
 
 
 
 
 
 Posted on Yelp  
 
  
 
 
 Emily M. 
 
13 March 2023
 
 
 Verified 
+3
Hugo and I messaged about a hole in my kitchen ceiling over the weekend and he was able to set me up with a quote immediately and scheduled the work to be done on Monday. It was efficient, reasonable, and came out so nicely! We are so happy to have found this business. While he was here, he offered to add another job and was able to give me a quote on a future project. I also asked that they change the kitchen light while here. Everything came out beautifully. We highly recommend this company and will use them again!
  
 
 
 
 
 
 Posted on Yelp  
 
  
 
 
 Silvia S. 
 
27 September 2022
 
 
 Verified 
I had to replace an old and leaking window which was causing mold across the ceiling and drywalls of my basement's bathroom. Hugo provided a honest estimate and his crew carried out the work in the timeframe and with the quality initially promised. A highly professional, responsive and reliable family business that I could not recommend more highly! Thank you sincerely for a job well done!
  
 
 
 
 
 
 Posted on Yelp  
 
  
 
 
 Josh R. 
 
15 August 2022
 
 
 Verified 
Punctual, professional and very helpful. They knocked out my project quickly with quality work and even help resolve some other small project in the house before they left. Would recommend. Would use again
  
 
 
 
 
 
 Posted on Facebook  
 
  
 
 
 Maria Silva 
 
12 August 2022
 
 
 recommendsTrustindex verifies that the original source of the review is Facebook. 
Real time home-improvement is one of the best home-improvement business I have ever seen in the DMV, their work quality is amazing and has great Service.
  
 
 
 
 
 
 
 
 
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